The Soft Engine Privacy Policy
Last Updated: 19 August 2025
Website: https://thesoftengine.com/
Email: connect@thesoftengine.com
Table of Contents
At The Soft Engine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have. By using our website, resources, or shop, you agree to the terms outlined here.
The Soft Engine Privacy Policy Quick Summary (The Short Version)
We know privacy policies can feel heavy, so here’s ours in plain English:
- We don’t sell your data. Ever.
- We only collect what’s needed to deliver content, process orders, and improve your experience.
- Cookies and analytics help us see what’s working on the site (and what’s not).
- You can unsubscribe from emails anytime, and you have the right to access, update, or delete your data.
- If you have questions, just email us — we’ll respond like humans, not robots.
For the full details, keep reading below.
1. Information We Collect
We collect information in three ways:
a. Information You Provide to Us
- When you sign up for our newsletter, download a resource, make a purchase, or contact us.
- This may include your name, email address, payment details, billing/shipping address, and any information you share in messages.
b. Information Collected Automatically
- We may collect data about your device, browser, IP address, location, and how you interact with our site.
- Tools like cookies, pixels, and analytics platforms track behavior such as page views, clicks, and time spent.
c. Information From Third Parties
- If you purchase through our shop, payment processors (e.g., Stripe, PayPal) will handle financial data.
- If you use social media links (Instagram, Pinterest, etc.), those platforms may share limited data based on your settings.
2. How We Use Your Information
We use the information we collect to:
- Deliver content, services, and products you request.
- Process payments and fulfill orders.
- Improve our site, resources, and user experience.
- Send newsletters, updates, and promotional offers (only if you’ve opted in).
- Monitor site performance and protect against fraud, abuse, or illegal activity.
3. Cookies and Tracking
Cookies are small files stored on your device that help us improve functionality and personalize content. We use:
- Essential cookies (for site navigation and checkout).
- Analytics cookies (Google Analytics or similar) to track site usage.
- Marketing cookies (like Facebook Pixel, Pinterest Tag, or Google Ads) to measure campaigns.
You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect site functionality.
4. Sharing of Information
We never sell your personal data. We only share it when necessary:
- Service Providers: e.g., hosting, analytics, email marketing, payment processors.
- Legal Requirements: if required by law, court order, or government authority.
- Business Transfers: in the case of a merger, acquisition, or sale of assets.
5. Data Retention
We keep your personal data only as long as necessary for the purposes outlined here, unless a longer period is required by law (e.g., tax regulations for purchases).
6. Your Rights
Depending on where you live (GDPR in the EU, CCPA in California, POPIA in South Africa), you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates.
- Request deletion of your data (“right to be forgotten”).
- Opt out of marketing communications at any time.
- Withdraw consent for data processing.
To exercise these rights, contact us at: [Insert Contact Email].
7. Data Security
We use secure servers, SSL encryption, and trusted third-party platforms to protect your information. While no system is 100% secure, we take reasonable steps to safeguard your data.
8. Children’s Privacy
Our site is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us to have it removed.
9. Links to Other Websites
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
The Soft Engine
Email: connect@thesoftengine.com